White Rock System Update

Last updated: July 17, 2024

January 2025 Update

• Aquarion staff met with residents on December 18, 2024 ( download presentation). Follow up questions can be directed to Carl McMorran at cmcmorran@aquarionwater.com.
• Residents are invited to participate in the company's service line material survey by visiting our Lead Survey webpage at aquarionwater.com/leadsurvey. This water service line inventory is required by new regulations to reduce exposure to lead in drinking water.
• The wells were redeveloped last year, which restored production capacity. This result eliminates the need for bulk water deliveries and there is currently no water use restrictions in place. However, please recognize that production capacity is not unlimited and the area is currently in a Moderate Drought ( https://droughtmonitor.unl.edu/CurrentMap/StateDroughtMonitor.aspx?NH). Please use water wisely, both inside and outside. Outside watering should be done no more than twice per week and only if it hasn’t rained, or is projected to rain, within three days. Hand watering is more efficient than sprinklers. For more irrigation best practices, view the New Hampshire Irrigation Schedule at aquarionwater.com/conservation/irrigation/nh-irrigation.

July 17, 2024 Update

• Redevelopment work on Wells 2 and 3 has been completed. We are happy to report that this work restored much production capacity. All wells now can produce two to three times as much water as compared to the beginning of the year. This allows us to cancel further bulk water deliveries and lift the ban on outside water uses. However, please recognize that our production capacity is not unlimited. Please use water wisely, both inside and outside. Outside watering should be done no more than twice per week and only if it hasn’t rained, or is projected to rain, within three days. Hand watering is more efficient than sprinklers. For more irrigation best practices, view the New Hampshire Irrigation Schedule at www.aquarionwater.com/conservation/irrigation/nh-irrigation.
• Customers were recently sent a survey post card to help us identify the material of their service line. This is information required by new regulations to help reduce exposure to lead in drinking water. If you haven’t done so already, please complete the survey so we can verify whether your service line has lead or not. This will give you peace of mind lead is not present or enable us to schedule follow up work if it is present. If you misplaced the postcard, you may participate in the survey by visiting our Lead Survey webpage at www.aquarionwater.com/leadsurvey.

May 15, 2024 Update

• Well 2 was taken out of service on April 22 for redevelopment and put back into service on May 8.
• The redevelopment process improve the well’s production capacity from approximately 4 gallons per minute to approximately 10 gallons per minute.
• Because Well 1 and Well 2 are interconnected, Well 1 also improved from less than a gallon per minute to over 3 gallons per minute.
• This improved production capacity eliminates the need for bulk deliveries to meet basic domestic uses.
• The next step is to redevelop Well 3, which is currently producing less than 5 gallons per minute. This work will be scheduled in the near future.
• Until this additional work is completed, outside water uses are prohibited.