Torrington Water Company

Delivering high-quality water 365 days a year

The Torrington Water Company recognizes that in reality our business consists of providing service to our customers. Providing excellent customer service is the cornerstone of our operations. We are proud to have the opportunity to deliver the highest quality product and services to our customers and are dedicated to the communities we serve.

Formed in 1873, The Torrington Water Company is a regulated public water utility that provides water service to just over 10,000 customers, or about 37,000 people, in 5 towns.

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Payment and Billing

Explore flexible payment options for Torrington Water Company. Easily pay your bill online, enroll in the Aquarion Customer Portal for paperless auto-pay, download the mobile app, or make a quick one-time payment by phone.

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Water Quality

View annual water quality reports, PFAS updates, and safety information from the Torrington Water Company.

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Rates Information

Learn how Torrington Water Company calculates your water bill and invests in local infrastructure through approved rates and adjustments.

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Your Rights

Learn about your rights as a Torrington Water Company customer in Connecticut. Find information on billing disputes, service regulations, and serious illness protections.

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Customer Assistance Programs

Find financial assistance programs for your water bill. Learn about Aquarion’s Voucher Program, eligibility rules, and how to apply.

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Conservation

Discover practical indoor and outdoor water conservation tips from Aquarion Water Company. Learn how to reduce your utility bills, fix household leaks, and protect our environment with simple, everyday changes.

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